Refund Policy

Last Updated: 2025

At Elevate Wellness Studio, we strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

The product or service was purchased directly from our company.
The product or service issue has been discussed with your provider.

2. Non-Refundable Items

Certain products or services may not be eligible for a refund, including but not limited to:

Digital products or downloadable content (e.g., software, eBooks, etc.).
Subscriptions, memberships, or third-party purchases.
Specifically stated Sale Items.

3. How to Request a Refund

To request a refund, please contact your provider or our customer support team at elevate@wellnessco.online with the following details:

Reason for the refund request.
Proof of purchase (receipt or order confirmation).

We will review your request and respond within 5 business days.

4. Refund Process

If your refund request is approved, we will process your refund to the original payment method used at the time of purchase. Please note that it may take up to 5 business days for the refund to appear in your account, depending on your payment provider.

5. Changes to This Policy

We reserve the right to update or change this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

6. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at:

Elevate Wellness Studio

elevate@wellnessco.online